Fostering Accountability: intimidation vs. encouragement
Posted by Louise Barnfield on August 11, 2008
I recently read an excellent article by Paul Glen in Aug 4’s ComputerWorld: Fostering Accountability.
He points out that you can’t impose accountability on your employees. Forget about threats and intimidation; that style won’t work. Instead: “…try to create an environment that encourages them to make that choice” through, among other things, communication, recognition and reward.
I particularly agree with his suggestions of structuring work “to give people control over their own success“, and “… in such a way that people owe things to one another rather [than] to the supervisor.”
Check it out! As is common with the most useful articles or advice, he takes time to spell out the wrong way as well as the right way.