the “Gets It Done” competency
Posted by Amy Wilson on October 7, 2009
What competencies do you track in your library? Adaptability? Problem Solving? Collaboration? Innovation?
I agree that these are all excellent capabilities to keep mindful of, to develop and nourish, and to call out when you see them in people. But, what a manager or business leader really wants to know is will this person “get it done”? Will they make the project successful no matter what? Will they get the deal done with the expected margin? Will they take care of everything so I don’t have to worry and can spend my time doing something else??
Getting it done is a quality that encompasses several competencies, such as adapting to change, solving problems, and collaborating effectively. At the same time, it is mutually exclusive. Just because someone is a good problem solver doesn’t mean they have the tenacity to get the solution executed.
Getting it done is a quality that spans career levels – though it morphs from “doing” to “making things happen.” The traditional competencies “Results Orientation” and “Driving Results” touch on this quality, but still do not paint the whole picture. These competencies suggest that the result is the only thing, when in reality, getting it done requires a balance of priorities – knowing when to work relationships, when to plan for catastrophes, and when to put nose to the grindstone.
Managers and Business Leaders actually track this quality today. They just do so in their memory, not in a system. Most jobs are found through social networks today because “Mike” remembers that so-and-so could get it done. Or he trusts so-and-so to tell him who else can get it done.
How about you? Do you know who gets it done?
Hat tip to Jerri Walker of Oracle Consulting who seeded this idea. Thanks Jerri!