In conversation with “Silence”!
Posted by Anadi Upadhyaya on May 18, 2012
Reet comes out of a business meeting. She is surprised, as otherwise lively part of the meeting, question and answer session, did not receive expected participation. What worries Reet more is, workforce somehow preferring to remain silent and it’s gradually becoming a trend.
Possible reasons for this change are:
- You are managing business extremely well, which gives no reason to complain about and it’s resulted in building a satisfied workforce.
- You have become predictable and participants can predict your response.
- Your workforce is not empowered to participate and voice their opinion.
You can ignore this non-engagement provided your meetings are not meant for attendees’ participation or if one way communication is a preferred method for your business.
Nevertheless, corrective actions are unavoidable, if you are pursuing an active involvement from workforce, as this behavior depicts lack of proper training and workforce empowerment efforts.
You might have mastered the art and economics of conducting successful meetings with no or planned participation but workforce’s withdrawal from discussion is a negative sign. You need to train, empower and motivate your employees to not only voice their opinions and issues but also for seeking solutions via constructive conversations.
It does not really matter if silence is forced upon workforce or they opted for it. As a leader, it’s your duty to listen sound of the silence and help your workforce to come out of it so that they can contribute towards the success of your business.