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What makes hourly workers happy?

Posted by Amy Wilson on January 9, 2009


hillary-clinton-starbucksWorkforce Institute recently published a whitepaper laying out the impact a Workforce Management system can have on empowering and motivating employees. The paper argues that engagement increases due to things like swapping shifts, working flexible hours, and requesting time off. These things all sound important, but what does an hourly worker really care about?

Working enough hours to pay their bills.

Can workforce management systems help with that? Absolutely.

2 Responses to “What makes hourly workers happy?”

  1. […] What makes hourly workers happy? […]

  2. Meg Bear said

    Remembering back to my own hourly days flexibility was a big issue.

    My father worked 35 years never knowing for sure his schedule any Monday until Friday afternoon the week before, not exactly easy to schedule things like dentist appointments or kids school events.

    I agree little things like shift swapping are big motivators when you have this kind of job. You are right that it is not going to trump financial issues but all things being equal it is going to have an impact.

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