When cut and paste goes wrong
Posted by Amy Wilson on May 1, 2009
I love excel. In fact, I’ve spent most of my life as an excel junkie. But recently I heard a story that highlighted the limitations of my first love.
“The wrong guy got fired because he showed up on some list. Apparently, they did a sort and then cut and pasted. They had to call him the next week to see if he’d come back. He was the top sales guy!”
Excel is great, but don’t forget that people have an identity. And I’m not just talking about an ID number. A face people recognize, expertise people value, and a history of performances people remember. People know that when deal x comes through the door, Howard will get it done. Not only has he done it before, but he knows the right people and has access to the right resources.
Identity Capital is invaluable in making tough decisions – like who stays and who goes. I do not care how many columns you use (and believe me when I say I’ve entered data into column IK), you cannot capture identity capital in a spreadsheet. You just can’t.
Let’s control the urge to paste and find a better way to protect our Human Identity Capital.